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Change Management Lead

Location: Baltimore, MD 21244

Duration: 1 year

 

Job Description/Requirements:

  • Position will be within Customer Planning/Customer Operations Group.
  • Will be assisting with the Meter Effectiveness Project team with change management activities for 14 changes in Phase 1.
  • Will be required to work with the Business and IT Departments to understand the changes made and successfully relay the changes to the business units.
  • Will be creating change documents for training department.
  • Prior change management experience.
  • Should be able to navigate HP ALM.
  • Should be proficient with MS Office suite, all products.
  • Knowledge of CCB (Customer Care & Billing)-Oracle Package is a plus.
  • Prior utility experience is a plus.
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