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Billing Analyst

Location: De Pere, WI

Duration: 1 year

Job Description:

  • Work with sales, customer service, and accounting personnel to prepare customer invoices according to contract terms.
  • Ensure customer invoice accurately reflects any required current or prior period adjustments.
  • Verify all outgoing customer invoices are properly mailed, e-mailed, or faxed. 
  • Process daily bank lockbox receipts to ensure payments to individual customer accounts are properly credited.
  • Assist in the development and maintenance of a customer database containing contact information and other pertinent data.
  • Regularly review accounts receivable data to identify past due accounts.
  • Contact past due customers for payments.
  • Monitor collateral account compliance.
  • Assist with periodic data requests and report generation requirements.
  • Provide occasional backup for incoming telephone answering assistance.  
  • Maintain good relations with industrial and commercial customers through timely verbal and written contact.

Requirements/Qualifications:

  • Bachelor’s Degree or equivalent billing experience.
  • Exceptional verbal and written communication skills to interact effectively and professionally with internal and external parties.
  • Ability to read, write, and speak fluent English.
  • Excellent general math skills and ability to apply these concepts to practical situations.
  • Good general problem solving skills.
  • Ability to work in a busy environment with minimal direction.
  • Ability to manage several different tasks simultaneously.
  • Ability to effectively respond to questions from supervisors, colleagues, and customers.
  • Strong organizational and time management skills - ability to organize and prioritize a fast-paced, heavy workload, and coordinate the same with other Departments.
  • Demonstrated ability to work with Microsoft Office programs such as Excel and Word.
  • Performance driven, results oriented, with a sense of urgency.
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