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Systems & Network Operations Center (SNOC) Specialist

Duties: ---------- 
• Analyzing/Troubleshooting UNIX/Linux server configurations and processes 
• Analyzing/Troubleshooting Microsoft server configurations and processes 
• Basic database administration 
• Monitoring network traffic, analyzing network problems and performance 
• Responding to alerts from system monitors & performing first level problem identification and resolution 
• Issuing tickets for problem escalation 
• Performing batch scheduling functions, including monitoring and execution 
• Supporting multiple teams during event identification, escalation and resolution 

Qualifications: ---------- 
• An associate's or bachelor’s degree in Computer Science or related discipline is preferred but equivalent work experience will be considered in lieu of a degree 
• Strong problem solving and communication skills (verbal and written) 
• Strong multitasking ability including monitoring a continuous flow of alerts while performing troubleshooting and system administrative tasks 
• Highly motivated, creative thinker with proven ability to troubleshoot and solve problems in a production support environment 
• Network & Windows troubleshooting and administrative skills 
• Familiarity with Linux/Unix operating system and commands

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