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Instructional Designer

Job Title: Training Specialist III

Location: Philadelphia, PA

Duration: 3 months-10 months (W2)

Instructional Designer

1.      Experience

Candidate must have:

  • Significant training development experience (3-5 years minimum) including experience applying the ADDIE model (detailed below in Services section.)
  • Must be computer literate and proficient in WORD and Excel.
  • Able to deliver standup Instructor-Led classroom training with excellent presentation skills.
  • Demonstrated ability to analyze and work with business contacts to determine existing documentation and then document training materials based on approved procedures or processes.
  • Comfort with ambiguity and be able to engage Subject Matter Experts (SMEs).

Candidate should have:

  • Experience with Advanced Meter Infrastructure training projects and/or large scale project experience in the Utilities industry.
  • Samples of work during interview.


  • Experience with large Consulting Firms
  • Experience using Video Technologies in training materials development. i.e., performing/editing video recording, importing it into WBT or using slides/stills in training materials.



  • Adaptable/Flexible/Energetic
  • Teamwork/collaborative
  • Planned and Organized
  • Excellent Communication Skills
  • Creative/Continuous Improvement oriented
  • Demonstrates Initiative/Dependability
  • Proficiency in Microsoft Office products

3.      Services:
         Activities will include but are not limited to, the following key areas:

  • Follow the Customer Operations & New Applications (CO&NA) Training Model of Analyze, Design, Develop, Implement, Evaluate (ADDIE). All Training Specialists will perform all phases of the training material development process from analysis, design, development, facilitation/delivery of the material (implement), and evaluation.
  • Assist with the design/development, testing and implementation of web based trainings (WBT).
  • Attend SGSM related workshops, meetings, table tops, town halls as defined by the project.  This will support the development of project knowledge base, train-the-trainer knowledge and materials and end user training materials.
  • Perform analysis review of Business Requirement Documents (BRD) or Procedures & Processes as identified by project requirements and Business Process Analysis Documents (BPADs).
  • Assess current practice (As-Is / To-Be) at job/task level.
  • Gather and Assess existing training material, processes, and undocumented processes.
  • Assist in compiling preliminary training needs.
  • Assist with analysis of business support (SMEs / Dept Process Owners from the business).
  • Assist in determining learning objectives which will serve as the blue print for all material development.
  • Design/develop training design templates, guide templates, job aid templates and glossary templates.
  • Design and develop preliminary materials for future releases.
  • Assist with design/development and testing of Training environment.
  • Work with Tech Arch to develop sandbox and Training environment.



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