Create work orders (FA-Field Activity) in CC&B for surveys, bollard installs, and meter relocations. Coordinate multiple FAs (No reads, No AMI Meter, Meter Maintenance) where applicable for same premise in CC&B. Data source is Project team database reconciled with contractor feedback from surveys.
Manage and dispatch work order bundles in MDS to contractor.
Monitor and ensure work order completions and data updates in MDS and CC&B.
Monitor customer contact updates in CC&B.
Manage “one off” requests and coordinate scheduling with contractor.
Manage contractor return of uncompleted work orders with MAP (Meter Accessibility Program) and ensure work at address gets an appointment. Work with contractor to manage MAP appointment within balance of regularly scheduled work.
Coordinate unique meter protection reviews/approvals with Meter Engineering & Standards
Submit material requests to Supply Chain
Manage Forestry work orders
Manage client's Gas Engineering variances whenever a Gas Distribution Standard for construction cannot be met (typical example is a bollard placed within 3’ of electrical conduit, gas service line or other utility service)
5+ years of experience required in work planning, scheduling, or coordinating. Fluency in work management systems required.