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Business Analyst

Project Title – BUSINESS ANALYST I

Location – Oakbrook, IL

Duration -11 months

 

Job Description –

  • Look at the meter status
  • Need to have good customer service skills
  • Writ process – customer accounts that they cannot gain access to the meter
  • Contractor works with legal to attempt to gain access via property search, lien search, etc
  • Legal sends a spreadsheet back to her team and they then try to call the customers to schedule appointments
  • Update the spreadsheet once the appointments are set and then work with other departments to ensure the tech arrives for the appointments
  • Will be working in Excel with data
  • Needs to be conscientious
  • Personality traits:  Energetic, Inquisitive, Innovative, Upbeat, Easy going
  • Needs to have good time management
  • 7 hours/day – He/She can be somewhat flexible with start/end times
  • Bi-lingual (Spanish) would be helpful, but not required
  • College degree is not required; High school is required

 

Candidates having strong experience with Customer Information Management System will be preferred.

 

 

 

 

 

 

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