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Business Change Manager

JOB TITLE: Business Change Manager



**US Citizens and those authorized to work without sponsorship are encouraged to apply**
** H1B/C2C candidates - please do not apply at this time*

  • Develop and deploy fully change management tool sets into Programs and Projects 
  • Apply a structured methodology and lead change management activities within Programs and projects 
  • Support the design, development, delivery and management of communications. 
  • Conduct impact analysis, assess change readiness and identify key stakeholders. 
  • Provide input, document requirements and support the design and delivery of training programs. 
  • Complete change management assessments 
  • Identify, analyse and prepare risk mitigation tactics 
  • Identify and manage anticipated resistance 
  • Consult and coach project teams 
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan 
  • Support and engage senior leaders 
  • Coach managers and supervisors 
  • Support organisational design and definition of roles and responsibilities 
  • Coordinate efforts with other specialists 
  • Integrate change management activities into project plan 
  • Evaluate and ensure user readiness 
  • Manage stakeholders in line with agreed stakeholder plans 
  • Track and report issues to project and program managers 
  • Define and measure success metrics and monitor change progress 

• A solid understanding of how people go through a change and the change process 
• Experience and knowledge of change management principles, methodologies and tools 
• Exceptional communication skills, both written and verbal 
• Excellent active listening skills 
• Ability to clearly articulate messages to a variety of audiences 
• Ability to establish and maintain strong relationships 
• Ability to influence others and move toward a common vision or goal 
• Flexible and adaptable; able to work in ambiguous situations 
• Resilient and tenacious with a propensity to persevere 
• Forward looking with a holistic approach 
• Organized with a natural inclination for planning strategy and tactics 
• Problem solving and root cause identification skills 
• Able to work effectively at all levels in an organization 
• Must be a team player and able to work collaboratively with and through others 
• Acute business acumen and understanding of organizational issues and challenges 
• Familiarity with project management approaches, tools and phases of the project lifecycle 
• Experience with large-scale organizational change efforts 

APMG Change Management Qualifications or equivalent 

Key Tasks will include: Communications plan, sponsor roadmap, Coaching plan, Training plan, resistance management plan, Support and engage senior leaders, Coach managers and supervisors, Support organisational design and definition of roles and responsibilities, Coordinate efforts with other specialists, Integrate change management activities into project plan, Evaluate and ensure user readiness.

Manage stakeholders in line with agreed stakeholder plans, Track and report issues to project and program managers, Define and measure success metrics and monitor change progress

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