**US Citizens and those authorized to work without sponsorship are encouraged to apply**
** H1B/C2C candidates - please do not apply at this time**
Job Title: Customer Exp. Manager
Location: Baltimore, MD, 21244
Duration: 24 months
Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project. May require a bachelor’s degree and 4-7 years of experience in the field or in a related area. Familiar with a variety of the field’s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
Directly communicates with strategic customers to ensure effective project execution. Needs to work with field resources to schedule work and then update forecasts with changes. Needs to be able to travel to job sites within the BGE territory.