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Desktop Support III


Job Title: Desktop Support III

Location: Brecksville, Ohio,44141
Duration: 18 Months(W2)

Job Description:

  • Swap out and/or maintain desktop or laptop PC hardware, software, components or peripherals. 
  •  Provide Level 2 PC field support directly onsite for client problem resolution. 
  • Ensure compliance of desktop and laptop PCs with IT standard configurations and procedures. 
  • Utilize MS Windows Server administration tools to resolve client issues. 
  • Troubleshoot PC operating systems. 
  • Utilize software distribution tools and standard desktop support tools. 
  • Become familiar with specific Business Unit environments. 

• Associate’s or BA/BS degree in Computer Science or related field or equivalent experience providing desktop support or Help Desk services. 
• Excellent interpersonal skills and basic computer support are required for this position. 
• Strong analytical skills to resolve problems and think creatively. 
• Demonstrated ability to work effectively as part of a team. 
• Ability to work in a virtual environment (working with remote co-workers using virtual technologies). 
• Solid knowledge of Microsoft Office tools including Excel, PowerPoint, Word, Outlook, and Lync


If interested, please revert via email or call.

Contact Details: OR 630-364-1870







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